*California hotels are subject to a different cancellation policy. Hotels in California can be cancelled without penalty for at least 24 hours after the reservation is confirmed, if the reservation is made 72 hours or more before the time of check-in.

**At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

*** Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 28 ottobre 2024, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by messaging us or contacting a Delta Vacations specialist at 1-800-800-1504. The nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Cancellation & Change Policy Terms & Conditions

• Less than 31 days from departure: Travelers who cancel a trip will receive a credit in the form of a Delta Vacations travel certificate equal to the amount paid, less any applicable cancellation fees and nonrefundable components.
• More than 31 days from departure: If a traveler cancels a trip 31 or more days before departure that traveler will receive:
  (i) a credit in the form of a Delta Vacations travel certificate equal to the required deposit amount minus any cancellation fees and nonrefundable components, and
  (ii) a refund to the original form of payment for the amount paid in excess of the minimum required deposit.
• Refund order of operations: In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order::
  1. First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
  2. Second, to any debit or credit cards or BNPLBuy Now Pay Later payments, in the order the payment was processed and accepted;
  3. Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
  4. Fourth, any Delta Gift Cards;
  5. Fifth, to Delta Vacations’ vouchers
• Regardless of cancellation timing, if a refund is due to a Delta Vacations travel certificate, any such credit will be refunded to the original Delta Vacations travel certificate, less applicable cancellation fees and other nonrefundable components, and will be subject to the original travel certificate expiration date. In the event the original certificate has expired, no refund will be processed. Otherwise, Delta Vacations certificates will have an expiration date one year from the issue date.
• All travel certificates issued are name-specific and only valid for the applicable traveler(s) cancelled.
• In the event of a partial cancellation of less than the entire booking party, the per person price of the package may be recalculated to reflect the updated number of travelers, which could result in a higher per person rate for the remaining travelers of the package. In that case, the amount refunded may not be proportional to the original per person price.
• Esempi di “altre voci non rimborsabili” sono biglietti ferroviari, biglietti di eventi o spettacoli, pass per parchi tematici, ecc.

Tariffa aerea

• No change fees apply for Delta marketed and operated tickets purchased for travel from the U.S. to all destinations worldwide, excluding Basic Economy fares and nonrefundable tickets. If the change results in ticket being exchanged for another ticket in a lower value, the credit will be refunded in the form of Delta Vacations travel certificate subject to a one-year expiration date. For tickets issued by air carriers other than Delta (i.e., tickets with code 006), change fees will vary based on airfare rules.
• In the event of a traveler no-show for a flight or in the event of a cancellation occurring after the flight departure time, the traveler will lose any remaining value of the booking.
• Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 28 ottobre 2024, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by contacting a Delta Vacations specialist at 1-800-800-1504 or message us. Note that the nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Hotel

• A $50 nonrefundable deposit will be charged per person for booking without airfare, and will be forfeited in the event of a booking cancellation. Modifications to a booking will not result in an additional deposit.
• Some hotels are nonrefundable; please refer to the chart above and review the specific details of your booking.
• You acknowledge that the hotel reservation may be made by Travelscape, LLC.

*At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

^Includes the following Outrigger Resorts and Hotels properties:

• Oahu: Regency on Beachwalk Waikiki by OUTRIGGER; Waikiki Shore by OUTRIGGER – Condominium
• Maui: Honua Kai Resort & Spa - Condominium; Napili Shores Maui by OUTRIGGER - Condominium; Palms at Wailea Maui - Condominium; Royal Kahana Maui by OUTRIGGER - Condominium; The Kapalua Villas – Condominium
• Island of Hawaii: Fairway Villas Waikoloa by OUTRIGGER - Condominium; Royal Sea Cliff Kona by OUTRIGGER – Condominium

Hotel Changes: four or more days prior to departure

• Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
• If the change does NOT result in an increase in hotel price, the fees above will apply.
• Nonrefundable (NR) hotel fees (which includes Sandals Resorts, Beaches Resorts, All Tahiti Hotel/Resorts, OUTRIGGER Condominiums, and any other hotel otherwise listed as nonrefundable at purchase) cannot be waived, even when the change results in an increase in the hotel price.

Hotel changes: three or fewer days prior to departure

• Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results an increase in the hotel price.
• Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
• Esempi di “altre voci non rimborsabili” sono biglietti ferroviari, biglietti di eventi o spettacoli, pass per parchi tematici, ecc.

Termini e condizioni per le prenotazioni Delta Vacations

Informazioni Generali

• Tutti i prezzi indicati sono in dollari USA e sono confermati al momento della prenotazione.
• Prices include charges for planning, servicing and operating packages and are subject to change without notice.
• I prezzi NON includono: passport and visa fees as required by arrival destination; some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
• Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or commission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. Tuttavia, in nessun caso una parte sarà responsabile per i danni indiretti. Gli operatori Delta Vacations possono essere dipendenti di Delta Vacations o dipendenti di terzi. Delta Vacations si riserva il diritto di sostituire gli alloggi a causa di circostanze al di fuori del suo controllo.
• Delta Vacations non si assume alcuna responsabilità per smarrimento di o danni a bagagli o effetti personali durante la loro custodia presso qualsivoglia compagnia aerea, società di autobus o hotel.
• Le compagnie aeree sono dotate di una franchigia bagaglio specifica. È responsabilità del passeggero rispettare tali franchigie o potrebbero essere applicate spese per bagagli in eccesso/peso eccessivo che saranno addebitate presso la biglietteria dell’aeroporto di partenza.
• Le norme sui costi per i bagagli delle compagnie aeree possono variare. View details on luggage fees by carrier.
• Con l’acquisto, accetti di ricevere e-mail relative al tuo viaggio con Delta Vacations.
• SkyMiles^® account numbers must be applied to your booking prior to departure.
• I passeggeri che volano con i premi SkyMiles non riceveranno credito di miglia e non possono ricevere miglia bonus.
• Delta Vacations si riserva il diritto di modificare i pacchetti, gli itinerari, le opzioni e gli hotel (in alcuni casi, se necessario).
• Una volta applicato il pagamento, saranno addebitate le relative spese di cancellazione e/o cambio, alcune delle quali potrebbero non essere rimborsabili.
• Potrebbero essere addebitati costi aggiuntivi (tasse di partenza, supplementi carburante, ecc.) in base ai regolamenti e alle norme.
• I cambi di nome effettuati per le prenotazioni di auto a noleggio confermate possono comportare una variazione di prezzo rispetto a quello attualmente disponibile.

Identificazione di viaggio

• Passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license, and beginning 07 maggio 2025, the license must be a REAL ID compliant driver's license), opens in a new window or two forms of non-photo identification, one of which must be state federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
• Prova della cittadinanza: per entrare o tornare da un Paese estero, tutti i passeggeri devono presentare la documentazione necessaria. Ogni Paese, compresi gli Stati Uniti, ha requisiti diversi, che sono soggetti a modifiche in qualsiasi momento. È responsabilità dei passeggeri disporre della documentazione corretta. For up-to-date entry requirements, see Help/FAQs. I cittadini non statunitensi sono tenuti a verificare gli appositi requisiti di documentazione.
• For certain countries, a notaried consent from both parents or legal guardians) is required for children younger than 18 years old traveing alone, with one parent, or in someone else's custody; or a notarized birth certificane showing only one parent, a parent's death certificate, or a court onder of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements Minors traveling alone must be met by an adult.
• Heath Requirements: You are responsible for complying with the health requirements of the countries you intend to wish. Consulta il tuo medico per conoscere le eventuali vaccinazioni consigliate o obbligatorie.

NOTA: Delta Vacations non è responsabile della mancata presentazione della documentazione adeguata. Ineorrect documentation could result in denied entry and forfeiture of all monies paid.

Trasporto aereo

• Tutti i biglietti devono essere emessi da Delta Vacations.
• Le tariffe aeree sono garantite al momento della ricezione del pagamento completo.
• Per i minori non accompagnati sono previste limitazioni. Please contact Delta Vacations reservations for further information.
• FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap -heid child younger than 2 years old does require a purchased ticket for travel outside U.S. an 10% of the adult base fare, plus applicable taxes and fees.
  • Al check-in potrebbero essere richiesti i certificati di nascita come prova dell’età.
  • I passeggeri dai 15 anni in su possono legalmente tenere in braccio un bambino.
  • È consentito solo un (1) bambino sotto i 2 anni per passeggero.

Trasferimenti volo/hotel
If airfare was not purchased through us, and this vacation includes airport/hotel transfers, we must be advised of the fight numbers, fight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. In caso contrario, il trasferimento non potrà essere effettuato e non verrà concesso alcun rimborso.

Sistemazioni in hotel e attività

• Delta Vacations cannot guarantee fulfilment of special arrangements or requests, such as adjoining rooms, special bed configurations or nonsmoking room.
• Handicap accessibility varies widely between hotels in international destinations; although listed an handicap accessible, it may not be ADA (Americans with Disabilities Act) compliant. Per dettagli specifici sull’accessibilità di un hotel e delle sue camere, contattare Delta Vacations.
• Le camere accessibili per disabili sono soggette a disponibilità e vanno richieste esplicitamente.
• Non è possibile acquistare separatamente le escursioni, le opzioni di intrattenimento e/o i trasporti.

Informazioni sul noleggio auto

• Each rental day is based on a 24 hour rental period beginning at the time you pick up your car.
• Drivers must have a valid driver's license held for at least one year, and be at least 25 vears old.
• Alcuni Paesi o categorie di auto possono prevedere un limite di età minimo o massimo.
• Al momento del ritiro dell’auto nelle destinazioni internazionali potrebbe essere necessario esibire il passaporto.
• Gli oneri non inclusi al momento della prenotazione includono: Collision Damage Waiver, Personal Accident Insurance, Theft Protecton Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges and drop-of charges.
• Al momento della consegna dell’auto, dovrai lasciare una carta di credito per coprire l’importo del deposito.
• Possono essere applicati costi aggiuntivi che variano in base al Paese.
• Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance or damages

Norme di pagamento

NORME STANDARD DI PAGAMENTO

• Per le prenotazioni di viaggi entro 30 giorni: è necessario il saldo completo al momento della conferma della prenotazione.
• Domestic (US50) and Latin America Destinations: Per prenotazioni di viaggi oltre i 41 giorni: viene addebitato un anticipo e poi un pagamento finale. Per prenotazioni di viaggi tra 31 e 40 giorni prima della partenza: deposits are not permitted - full payment is required with 24 hours of booking.
• All other Destinations: Per prenotazioni di viaggi oltre i 31 giorni: viene addebitato un anticipo e poi un pagamento finale. All payment information is required at the time of reservation; however, only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
• We accept the following forms of payment:
  • American Express, Visa, Mastercard, Discover e Diner’s Club, Carte Blanche compresa 
  • Miglia dal tuo conto SkyMiles
  • Certificati di viaggio o buoni regalo Delta Vacations
  • Buoni regalo e regali elettronici Delta Air Lines
  • Transportation Credit Vouchers (TV) issued by Delta Air Lines®, Electronic Credit Vouchers (ECV/E-TCV), Miscellaneous Charge Orders (MCO) or Electronic Denied Compensation Credits are accepted as forms of payment toward the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. Avrai a disposizione le seguenti opzioni di pagamento:
    • If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
    • If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.
• In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order:
  • First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
  • Second, to any debit or credit cards or Buy Now Pay Later payments, in the order the payment was processed and accepted;
  • Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
  • Fourth, any Delta Gift Cards; and Fifth, to Delta Vacations' travel certificates

POLITICA CANCELLAZIONI E CAMBI
Fees may apply for changes or cancellations. Learn more about the Delta Vacations change and cancellation policy.

Regole e restrizioni

• Potrebbero essere addebitati costi aggiuntivi (tasse di partenza, supplementi carburante, ecc.) in base ai regolamenti e alle norme.
• By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.

Politiche sulla prenotazione
CONSIDERAZIONI SULLE PRENOTAZIONI:
I seguenti tipi di pacchetti vacanze non sono attualmente disponibili su questo sito web a causa della loro complessità o dei loro requisiti speciali:

• Prenotazioni che comprendono soggiorni in più di una città.
• Hawaii reservations that include stays on more than one island.
• Children younger than two years old, traveling within the U.S., with a parent or with an adult 18 years of age and older, can travel on the adult's lap free of charge, and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. In caso di due o più bambini di età inferiore ai due anni che viaggiano con lo stesso adulto, soltanto uno di loro può viaggiare come bambino in braccio. Eventuali altri bambini devono acquistare un posto a sedere. I bambini di età inferiore ai due anni che viaggiano su un volo internazionale senza un posto (“bambino in braccio”) devono acquistare un biglietto al 10% della tariffa base adulti, più tasse e spese applicabili. A prescindere dalla destinazione, al momento della prenotazione è necessario indicare che si viaggia con un neonato.
• Upgrades to fare class after purchase
• Reservations that require handicap or other special needs requests
• A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including more than 4 children
• Reservations that include an escorted tour

Per prenotare una vacanza in uno dei casi summenzionati, chiama Delta Vacations al numero 1-800-800-1504.

Nota: Delta Vacations non accetta minori non accompagnati di età inferiore a 15 anni.

Informazioni sul pagamento
Il pagamento per tutte le prenotazioni Delta Vacations deve essere effettuato in dollari USA, utilizzando una carta di credito o le miglia di un conto SkyMiles. L’indirizzo di fatturazione della tua carta di credito (American Express, Mastercard, Visa, Discover e Diners Club, compresa la Carte Blanche) o del conto SkyMiles deve essere negli Stati Uniti o in Canada. Sono disponibili le seguenti opzioni di pagamento:

• For reservations for travel within 30 days: è necessario il saldo completo al momento della conferma della prenotazione.
• Domestic (US50) and Latin America Destinations: Per prenotazioni di viaggi oltre i 41 giorni: viene addebitato un anticipo e poi un pagamento finale. Per prenotazioni di viaggi tra 31 e 40 giorni prima della partenza: deposits are not permitted - full payment is required with 24 hours of booking.
• All other Destinations: Per prenotazioni di viaggi oltre i 31 giorni: il pagamento deve essere effettuato come caparra più un saldo finale. Tutti i dati di pagamento sono richiesti al momento della prenotazione; tuttavia, al momento della conferma della prenotazione sarà addebitato solo l’anticipo; il pagamento finale sarà addebitato 30 giorni prima della partenza.

Inoltre, se stai usando un biglietto aereo Delta Vacations emesso in precedenza, voucher o certificati emessi da Delta, come voucher di credito di trasporto (TCV), voucher di credito elettronico (ECV/E-TCV), ordini di addebito vario (MCO) o credito di compensazione elettronica negato, contatta il tuo consulente di viaggio oppure:

• chiama Delta Vacations al numero 1-800-800-1504 per effettuare la prenotazione e indicare che stai utilizzando una di queste opzioni emesse da Delta come forma di pagamento. (Non possono essere utilizzati tramite il sito web.) If these methods of payment are used, they must be the first form of payment on the booking and would be the first refunded in accordance with to our Change and Cancellation Policy.
• Provide the reference number, certificate number and/or redemption code at the time of reservation (for
  electronic versions).
• Invia il documento cartaceo originale a Delta Vacations entro cinque giorni dalla prenotazione (per le versioni cartacee); i documenti ricevuti dopo il quinto (5) giorno non possono essere accettati e saranno restituiti al cliente.